This privacy statement applies only to information collected by the Website (www.mudgalindustry.com). We value the trust you place in us. That’s why we insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices.
Collection of Personally Identifiable Information and other Information:
When you use our Website (www.mudgalindustry.com), we collect and store your personal information which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth, and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Website (www.mudgalindustry.com) to make your experience safer and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose.
If you choose to buy on the Website (www.mudgalindustry.com), we collect information about your buying behavior. We use your personal information to facilitate the services you request. We save your personal information in the file we maintain about you, and other information we obtain from your current and past activities on the Site to resolve disputes; troubleshoot problems; help promote safe trading; collect fees owed; measure consumer interest in the services provided by us, inform you about online offers, products, services, and updates; customize your experience; detect and protect us against error, fraud, and other criminal activity; enforce our User Agreement; and as otherwise described to you at the time of collection.
We collect personally identifiable information (email address, name, phone number, etc.) from you when you set up an account with us. We may use your contact information to send you offers based on your previous orders and your interests.
Communications from the Site:
We may occasionally send you information on products, services, special deals, and promotions. Out of respect for your privacy, we present the option not to receive these types of communications.
The security of your personal information is important to us. We do not use any encryption on our forms, as we do not collect credit card numbers, social security numbers, or any other sensitive information that can be used in identity theft.
CHANGES IN THIS PRIVACY STATEMENT:
Established in year 2015, “Mudgal Industry” are one of the well-known supplier of Jaipur with its associated brand Pratima, Mudgal Industry are wholesaler, importer, exporter and trader of Garments, Handicrafts, Fruits, Scrap, Agriculture, commodities, Water RO & Purifiers and Home Appliances. Our products are known for their easy installation, longer service life. To develop our products, we make use of finest quality ingredients, Product manufacturing involves the use of modernized machines and cutting-edge tools. Hi-tech quality control has been initiated by us that enable us to offer superior quality products that are in line with set and uncompromising industrial standards. The objective of our enterprise is to deliver flawless assortment of the products to the patrons, apart from these, we also provide customized solution to our clients as per their requirements and demands.
Being a quality conscious firm, we conduct varied tests on the quality of our products before providing them to the patrons. These tests are managed by highly trained and skilled men, who carry complete knowledge of their domain and work hard to ensure finest quality products are offered in the market. They work as a single team and perform all the business operations with ease and within the committed time frame. To keep them fully aware of the existing market trends and new advancements taking place in the market, we conduct training sessions at regular intervals. Owing to all these attributes, we have contributed towards our success in the domestic as well as in international market Some of our major markets from where we import are China, Taiwan, Korea & exporting countries are Middle East.
Delivery and Shipping:
In the case of prepaid orders, we usually process the orders right after getting the order, and delivers to you the same within 2-5 days, it depends upon the location. And in the case of COD orders, it takes at least one day to process and confirms the order and then we process the order and delivers to you within 2-5 days. With the help of the best shipping providers like FedEx, Delhivery, Bluedart, XpressBees, it makes it easier for us to deliver the order to you at the earliest.
For Indian Customers, Shipping is free for all orders above Rs.499 and for the orders less than Rs.499, a nominal shipping amount of Rs.60 will be charged. For International Customers, it depends upon the weight of the parcel (volumetric). The minimum cost for an international order will be actual delivery cost.
Returns and Refunds
Our return policy is applicable only in the mentioned cases:
1) We fail to deliver the item on the requested date.
2) In case the item is broken, damaged during the time of delivery
3)The item does not match the details mentioned on mudgalindustry.com.
In case you want to refund the item for the above-mentioned cases, please notify us within 24hrs of the delivery. Your amount will be refunded once we verify your request.
Returns and Refunds on Mudgal Industry are easy and hassle free. If you want to return your ordered products as par above mentioned cases then you can initiate a return. To initiate the return, you can go to the mudgalindustry.com Returns Center, You can enter your order information i.e. Email id / Phone number and the Order ID, after that you can tell us the reason to return, then you will get the option to get the refund or the exchange of the item.
Once, you will create the return request, we will check and will proceed further on your request. After, we’ll accept your request, you will get the email notification regarding the same. When we receive the returned item, we will process the refund / exchange instantly.
Wherever possible mudgalindustry.com will facilitate the pick-up of the item. In case, the pick-up cannot be arranged through mudgalindustry.com you can return the item through a third-party courier service. Return fees up to agreed price will be borne by us.
Terms Of Service
Please read the following terms and conditions very carefully as your use of service is subject to your acceptance of and compliance with the following terms and conditions (“Terms”).
By subscribing to or using any of our services you agree that you have read, understood and are bound by the Terms, regardless of how you subscribe to or use the services. If you do not want to be bound by the Terms, you must not subscribe to or use our services.
In these Terms, references to “you”, “User” shall mean the end user accessing the Website, its contents and using the Services offered through the Website. “Service Providers” mean independent third-party service providers, and “we”, “us” and “our” shall mean MudgalIndustry.
User Account, Password, and Security:
You will receive a password and account designation upon completing the Website’s registration process. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account.